For 1000’s of years commerce or the marketplace has been part of our lives. Merchants have been trying to perfect the “sell” and increasing share of wallet on order sizes. If merchant in Palestine was compared to a Macy’s online web site the fundamentals of merchandising would be the same. The Voodoo Shamans refer to this world as the marketplace because well… everything is for sale. eBay has even attempted to sell organs online before catching their multitude of goofs.
How does merchandising help bring in more sales? you have probably heard the class 7-11 merchandising analogy of putting the diapers by the beer. When husbands go looking for diapers the God sent relief of BEER is right there for them evaluate. Imagine how that related to merchandising online. Most “shopping” carts simply display products in the order added to the web site. Completely meaningless. This is because an engineer built the solution not a merchandiser.
Merchandising could mean something as cross sell or accessories but also means showing your best products first, enhanced search with processes in place to always show customer search results even if there isn’t an exact match. Maybe you sell Zune’s online but someone searches for an iPod. Some people really want an iPod but many people really just want an MP3 player. If you can cross reference your search results then you can begin to make sure people find what they are looking for.
You can also take your best selling high margin products and make sure they are front and center. You can score products and show them in the order of all relevant critter such as sales rank and inventory. Merchandising also means pre-planning and executing promotions for seasonal items. I guarantee you Macy’s online who uses Omniture Merchandiser to pre-plan and create all the merchandising for Christmas and it’s already in their system. When certain dates comes to pass the system automatically deploys new merchandising strategies. ProjectThunder designs and deploys custom merchandising systems WITHOUT monthly fees. You pay for the work not the value based pricing. You deserver better empower your Voodoo.
Custom e-commerce merchandising systems
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